User testing! I LOVE USER TESTING. It’s my number one favourite form of user research. Now it’s true that “the more the better” and to build up a full User Empathy Map you need at least three different research sources. But if I could only choose one this would be it. In case you’ve been living under a rock, User Testing is the act of testing a product with real users normally with video and audio recordings.

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@AnnaRachelGreen